| UPDATE Thank you for the strong response to rekeying group mailboxes for safety. We have new information. For Group Mailbox Security Re-Keying Please contact USPS Operations Manager Christian Pulido [email protected] 323-586-1431 – Receptionist (6AM – 3PM, M-F) 323-586-1443 – Direct Dial Please provide exact address, number of mailboxes and zip code in all communications for re-keying. Henry Tomayo Supervisor – [email protected] Response Time Please note that Mr. Pulido and his staff receive a high number of requests to rekey mailboxes and his voicemail often fills up with messages. Email may be the better choice. Should you not receive a response from Mr. Pulido after 2 full business days, please contact his Supervisor, Mr. Tamayo, who can pitch in to help. Wall Mounted Group Boxes Some wall mounted group mailboxes may be significantly older and require a full replacement. If the USPS believes this to be the case, they may replace them at no cost. However, USPS must physically inspect the site and sometimes changing locks is all that may be required. MAIL THEFT Reminder Remember to report all actual mail theft! This can be done 3 ways: By Phone to the US Postal Inspector: 1-877-876-2455 Online via the US Postal Inspector: Link Here Submit Congressmann Lieu’s privacy form – at this link – and his team will work with you to resolve the issue. This form does require a real ink signature, so you need to print it, sign it and email it back – see form for instructions. FYI In an effort to be as accommodating as possible to the Brentwood community, the Postal Inspector inadvertently released an internal number at the USPS at the BCC meeting, which some external callers may not be able to reach. We’ve updated the phone numbers, see above, and added the relevant email addresses, which are generally not released to be public, however, we were provided permission to share them. |
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